Responsibilities

The successful candidate will be responsible for

• The efficient co-ordinations of installations across the business

Duties

• Responsible for all project coordination and installations.
• Track installations to ensure that work is completed according to projected timelines.
• Timeous preparation of all installation documentation.
• Assist with preparation and information required for site surveys.
• Booking out and returning of stock as required.
• Dispatching of technicians.
• Liaise with clients, suppliers, and channel partners.
• Assist with customer service-related queries.
• Logging calls for technicians.
• Work closely with Technical/Procurement/Finance/ Sales departments.
• General administration.
• Ad-hoc duties as required.

Education and Work Experience

• Matric Certificate
• Knowledge of Microsoft Office
• Minimum 2 years in a similar role
• Has worked on BPO [advantageous]

Skill Set

• Computer literate.
• Excellent communication skills [both verbal and written].
• Proactive, organised and able to multitask.
• Organized with good time management skills.
• High standard of accuracy and proficiency.
• Telephone and email etiquette.
• Timeous handing of administrative duties and completion of work.
• Must be able to handle stress within a highly pressurized environment.
• Must be able to work occasional overtime.
• Contributes positively to team and company values, culture, and customer experience.