Purpose of the Role

To plan, install/implement, configure, administer and maintain the SQL Data Warehouse, ensuring optimal performance, efficient and effective use of resources including operational reporting and analytics.

Key Responsibilities

• Design, develop and maintain business intelligence solutions.
• Design, develop and maintain operational reports and dashboards/visualisations.
• Identify and resolve data reporting issues.
• Liaise with fellow developers and business analysts to optimize poor performing queries.
• Recommend improvements to provide optimum reporting solutions.
• Provide technical support and diagnose incidents, implement solutions, or escalate problems to relevant internal IT staff or vendors.
• Ensure all BI related incidents or service requests are resolved effectively, and customer satisfaction optimized.

 Behavioural Competencies

• Working in a fast-paced unsupervised environment.
• Strong interpersonal skills.
• Good planning and organisational ability.
• Committed and dedicated.
• Ability to exercise high levels of confidentiality and maturity.
• Must have a strong work ethic and be trustworthy.
• Reliable and self-motivated.
• Good communication skills – verbal and written

Experience, knowledge, and qualifications

• Minimum 5 years’ experience in a Data Warehouse developer role.
• Tertiary education or relevant specific certifications will be an advantage.

Functional Competencies (Skills)

• Hands-on experience in designing, prepping, configuring, installing, troubleshooting, and maintaining BI solutions.
• Analytical Skills.
• Very good problem-solving capabilities

 Special Requirements

• Willingness and commitment for occasional after-hours work.
• Ability to coach and mentor junior staff