Client Relations Liaison

Full Time in Finance
  • Sandton, Gauteng, South Africa, 2196
  • Post Date : 1 Mar 2023
  • 11 Application(s)
  • View(s) 570

Job Detail

  • Job ID 5262
  • Career Level Others
  • Experience 3 Years
  • Gender Unspecified
  • Industry IT / Computer
  • Qualifications Diploma

Job Description

Job Functions

  • Building and maintaining relationships with clients/customers
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Informing customers of new product offerings.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPI’s as set by the Head of Sales.
  • Working closely with Sales Managers and Sales Representatives
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews
  • Passing leads to the sales team and following up on progress
  • Liaising with internal departments to ensure client needs are fulfilled effectively.
  • Adhere to weekly appointment targets and sales GP targets.

 

Requirements and Skills

  • Minimum Grade 12
  • 2-3 years sales experience
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Previous experience working as a client relations liaison or a track record of managing client relationships.
  • Hardworking with a strong work ethic
  • Target-driven and competitive
  • Must have your own vehicle.

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